Top Troubleshooting QUESTIONS

Listed below are the 10 questions consumers ask most frequently of our technical support department. Click on any question you want and you'll automatically get to the answer. Pick one or two - or browse through them all to increase your knowledge.

1. What is "balanced" pool water and why is it important?
2. What is the purpose of sanitizing my pool and how should I do it?
3. Why do I have to "shock" my pool water?
4. Where does algae come from? How can I get rid of it, or better yet, prevent it altogether?
5. Where are the stains in my pool coming from and how do I prevent/remove them?
6. How often should I test my water, and for what?
7. How do I protect bathers in my pool from bacteria?
8. What causes cloudy water and how do I clear it up?
9. How often should I clean my pool filter?
10. What precautions should I take in handling/storing pool products?